Here at DownUnder Honey we intend to process orders the same day, if received by 2pm. Orders received after this time, will be processed the next business day.
We expect that you should receive your order within 3-5 working days. There is a maximum limit of 10 kg for shipping goods.
We use NZ Post for orders under 3 kg. For orders over 3 kg, these will be sent by Fastway Couriers.
Unfortunately, we cannot guarantee Saturday or Sunday delivery.
We suggest you allow 1-2 extra days for rural delivery.
Should you require something urgently then please contact us by telephone on 06 328 9797.
If for some reason your parcel does not turn up please contact us.
If you live overseas and are interested in purchasing our honey, please use our Contact Us form to request your order. We will then get back to you with shipping costs.